Ive had two lines for the last 4 of the 6 years. The employees are lazy slow talking and class-less its as if they are high and can barely respond in a quick efficient manner.
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I have been a loyal customer to t mobile for over 6 years.
T mobile customer service reviews. T-Mobile is very responsive to its customers needs and demands. T mobile customer service reviews. T-Mobile support is typically friendly personable quick to respond and helpful.
You can call but you get a low end call center half way across the world. To say their customer service was bad would imply they actually have any. Hands down T Mobile is the most greedy worthless self centered corporate piece of garbage out there.
T-Mobile Customer Service Review T-mobile Corporate Discount. Tmobile was truly a great place to work. I am going to tell all of my colleagues friends my customers and family of how horrible my experience has been with them.
When comparing T-Mobile in the 280 major markets they received a reliability score of 951 percent. T-Mobile is Americas largest and fastest-growing 5G network for a reason. T-Mobile services have been terrible and I paid over 1400 for two phones and so far one is freezing up.
Called customer service at 630anm. Well in general all the the staff has been very helpful an A. They lie to get your business and when they are caught they do not try to fix the issue and instead start telling you rest assured we will give you best customer service.
From the T-Mobile app on a T-Mobile phone. But that can be fixed. The customer service for T-mobile is very impressive in comparison to other mobile phone companies I have dealt with in the past.
Tmobile benefits are amazing and they always show employee appreciation by having special events giveaways etc. Of course my many calls and emails to their customer service dept. Though not perfect the majority of T-Mobile customer reviews reflect positive user experiences and the company is known for its low prices no overage fees and other controls in place that keeps the cost competitive for the customer.
I wanted to know why my down payment increased from 100 to 500. Although 4808 complaints have been closed in the last year. Then on top of that no 2 agents are saying the same ting.
Ahnaf Rami and Brenda. They said call the credit Bureau myself and discuss it with them. One review from Danny S says.
They need to hire new educated professional people to answer the phones. T-Mobile offers many amazing deals like free smartphone and free watch to customers. Verizon was the leader with 975 percent and ATT was right behind Verizon with 963 percent coverage and reliability.
Sprint was the lowest with a score of 939 percent. So not only am i receiving horrible customer service and getting the run around i am also being lied to. But where T-Mobile really delivers is its affordable packages for adults ages 55 who as a group are more tech savvy than ever 1 but still looking for cellular plans to fit tighter.
On 2-15-22 and 2-16-22 I went to the T-Mobile store 339D 1481 NJ-23 Unit STE 7 Butler NJ 07405. I met 3 employees. Ive been using T-Mobile service for the past four months at this point and I think T-Mobile has some of the leading service and support in the industry but its also not perfect.
The agent began to give me the generic response. Customer Service Representative Former Employee - Henrico County VA - December 14 2021. T-Mobile offers more unthrottled data than anyone else it has the fastest 4G download speeds and its doing an amazing job rolling out a powerful 5G network.
I was completely overwhelmed by the outstanding customer service by Ahnaf Rami and Brenda. If youre pumped about T-Mobiles all-you-can-eat data buffet sign up right here. From your T-Mobile phone.
Since the merge T-Mobile customer Since the merge T-Mobile customer service is the worst. Im stuck now between services because Im afraid theyre still. The Better Business Bureau BBB gives T-Mobile a decent rating of A but the 475 customer reviews leave the company with an average one star rating.
T-Mobile plans give you faster data solid coverage and award-winning customer support. T-Mobile ranks 51st among Mobile Phones sites. My personal information was stolen from t-mobile I called them to ask how are they going to fix my credit.
T-Mobile has a consumer rating of 242 stars from 505 reviews indicating that most customers are generally dissatisfied with their purchases. The representatives are very respectful they make sure to greet you with a warm hello and goodbye and are very apologetic if anything goes wrong. A waste of my time.
Never again will I trust this company. At the end of the day neither of these carriers stand out with exceptional customer service. T Mobile is absolutely the worst service you can experienceYou cant even get service because theyre continually transferring youand the wait isor was for meand hour and a half at one point but only because I finally hung up.
Except that special was not honored. I am now currently unemployed. If you want to learn.
Although you can hear in the back the supervisors. T-Mobile should show some respect for their customers and maybe think a little about how their action might effect the public opinion. What T-mobile is failing to fix is their very poor customer service.
T-Mobile has an outstanding customer service among other US telco. Although 4808 complaints have been closed in the last year. T Mobile is absolutely the worst.
T-mobile is having lots of issues with their network. General Customer Care Technical Support. Whats very stressful is that the usual call drivers are network issues especially when they merged with Sprint.
The work environment was very lively everyone has good vibes. A free inside look at company reviews and salaries posted anonymously by employees. TI have spent 4 hours on the phone with you today with no results.
If you are calling about a technical issue with your T-Mobile service please call from a different phone so that we can troubleshoot with you. They were very friendly courteous and their knowledge was at the highest level. I called t mobile to see if I could get the value plan they are offering to the new customers as this would help me out greatly and would keep me as a customer.
They clearly have decided its more profitable to offer no customer service than it is to offer any. The biggest downside is the gaps in 4G coverage but that wont be a big deal for most people. This is why i left T-Mobile years ago and went to Sprint.
I decided to try one last time and tried reaching T-mobile customer service through their chat option on the site since the personal in store visit and the 70 minutes on the phone with them amounted to absolutely nothing.
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